📞 Get in Touch
Contact Get British IPTV
Have a question about our service, need technical support, or want to discuss a custom plan? We're here to help — 24/7 from our UK-based team. Most queries answered in under 5 minutes via WhatsApp.
WhatsApp
+44 7988 596268
Fastest way to reach us. Average response: under 5 minutes.
Email
support@getbritishiptv.shop
For detailed inquiries. We respond within 12 hours.
Working Hours
24/7 Available
Round-the-clock UK support. Even on weekends and holidays.
Send Us a Message
Fill in the form below and we'll get back to you on WhatsApp within minutes.
Message Sent!
Opening WhatsApp now. We'll respond within 5 minutes during UK working hours.
⚡ Why Contact Us?
- Get a free 24h trial instantly
- Custom subscription quotes
- Setup assistance for any device
- Real human UK-based support
- 5-minute average response time
💬 Skip the Form
Need a quick answer? Message us directly on WhatsApp for the fastest response time.
Chat on WhatsAppFAQ
Frequently Asked Questions
Common questions answered. Can't find what you're looking for? Send us a message above.
How quickly do you respond?
During UK working hours (9am–11pm), we respond within 5 minutes via WhatsApp. Outside these hours, expect a response within 30 minutes. Email queries are answered within 12 hours.
Can I request a free trial?
Absolutely! Send us a message via WhatsApp or use the contact form above with subject "Free Trial Request". We'll send you 24 hours of free access — no credit card needed.
Do you offer technical support?
Yes — 24/7 from our UK-based team. We help with setup on any device (Smart TVs, streaming sticks, phones, MAG boxes, etc.), troubleshoot streaming issues, and answer any technical questions.
What if I have a billing or refund issue?
Contact us via WhatsApp or email with subject "Billing Question" or "Refund Request". We honour our 7-day money-back guarantee — if you're within 7 days of purchase, we'll process the refund within 24 hours.
Do you have reseller plans?
Yes! We offer attractive reseller and affiliate programs with significant discounts on bulk orders. Contact us via WhatsApp with subject "Reseller / Partnership" to receive our reseller pricing sheet.
Which languages do you support?
Our support team speaks English fluently. We can also help in Arabic, French, and Spanish for general inquiries. WhatsApp is the easiest channel for multi-language support.
Is my information kept private?
100%. We never share your details with third parties. Your contact form data is encrypted and only used to respond to your inquiry. Read our Privacy Policy for full details.